Returns & Exchanges

Sania Maskatiya International maintains a strict no-return policy for international orders, however, we offer exchanges for items found to be defective or incorrectly shipped. All exchange requests must be initiated within 7 days of delivery to ensure a seamless resolution process.

Return Process

• 1.
  Contact Customer Support

  Email our dedicated support team at [email protected] with your order number and clear photographic evidence of any defects or discrepancies.

• 2.
  Verification Process

  Our quality assurance team will review your claim within 48 hours to confirm if the item is eligible for an exchange based on our luxury retail standards.

• 3.
  Secure Packaging

  Once approved, ensure the garment is folded carefully and placed in its original packaging with all designer tags and security seals intact.

• 4.
  Dispatch and Replacement

  Ship the item back to our designated facility; upon receipt and inspection, we will dispatch your replacement garment via express international courier.