Frequently Asked Questions

Everything you need to know about your luxury shopping experience.

Does Sania Maskatiya offer international shipping?

Yes, we offer worldwide shipping. Delivery times vary by region, but most international orders are delivered within 7 to 14 business days via our trusted courier partners.

How can I track the status of my order?

Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number and a link to the courier's website to monitor your shipment.

Can I request custom measurements for an outfit?

We offer customization services for our formal and bridal collections. You can provide your specific measurements through our 'Custom Size' option on the product page or contact our stylists for assistance.

What is your return and exchange policy?

Due to the delicate nature of luxury fashion, we only accept returns or exchanges if the product is received damaged or incorrect. Requests must be made within 48 hours of delivery.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), Bank Transfers, and PayPal for international transactions. Cash on Delivery is available for domestic orders only.

How should I care for my Sania Maskatiya garments?

Our creations are crafted from premium fabrics and intricate hand-embroidery. We strictly recommend dry cleaning only for all our luxury pret, formal, and bridal wear to maintain garment integrity.